FAQ

Do you offer prints?

Yes I do offer high quality limited edition prints on either paper or canvas in Australia for example through Greenhouse Interiors and through my online shop internationally.

I am looking for a piece for a specific place in my home, can you help me with that?

I am always happy to help! Feel free to email me or send me a direct message on Instagram. If you send me a photo of the wall and give me a reference length on it, I can add available originals or prints that you like in the correct scale. This will give you a good impression of how the work would actually look in your home.

Can I order a commissioned artwork from you?

Yes I am currently accepting commissions. You can learn more about the process over here.

What materials do you use for your artworks?

I only use high quality poly-cotton canvas or linen and professional acrylic paints and mediums for my work.

Are your paintings ready to hang?

Whether a work comes ready to hang is indicated in the respective description. Please note, however, that depending on where you are located, it may happen that the painting is sent to you unstretched and rolled for shipping.

How much are the shipping costs when I buy a painting?

Shipping costs are calculated automatically at checkout and depend on the size of the artwork and your location. Please note that artworks larger than 45 x 45 cm can only be shipped stretched within Europe. For international shipping outside of Europe, all artworks over this size will be shipped unstretched and rolled. This is done for reasons of keeping shipping damage and shipping costs as low as possible. If you still prefer to receive your purchased work stretched at your own risk and for a shipping surcharge, please send an email at mail@vanniart.com. In this case I will charge you the additional shipping costs after the purchase.

How long does shipping take?

Please note that the standard transit time for international shipping can be 40 business days or more. Please contact me if you would like your painting to arrive faster. For an additional charge, I offer international express shipping. In some cases, the shipping time can be shortened so that your artwork is already within a week with you.

Can a purchased artwork be returned?

I ask that you take the time to consider well in advance if it is the right artwork for you before making a purchase. However, if you are not 100% satisfied with your purchase, you can cancel this contract without giving any reason and get a full refund. You can return a product up to 14 days after you have received it. The buyer is responsible for return postage. Any product you return must be in the same condition in which you received it and in the original packaging. You can also find more information here. Please note that commissioned artworks are excluded from return.